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Training
Web-based training applications tend to be very linear in design, and present few opportunities to digress from the central flow of the presentation. Don't confuse users or confound your own expectations by offering many links away from the central message. Restricting the links to "Next" and "Previous" paging functions guarantees that everyone sees the same presentation, and allows you to make more accurate predictions of user contact time. Most training presentations assume a contact time of less than one hour, or are broken up into sessions of an hour or less. Inform your users about how long the session will last, and warn them not to digress away from the required material if they are to get credit for the training. Training applications typically require a user log-in, and often present forms-based quiz questions in true/false or multiple-choice formats. User log information and scores are typically stored in a database linked to the Web site.

 

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